State Farm® Insurance Agent Debra O'Farrell

"Debra and her team (specifically Esther) have been wonderful to work with. I would highly recommend."

"Esther was patient while explaining the process of getting a Personal mobility policy. It was a smooth process overall!"

"Esther Limon from State Farm was extremely helpful. She provided great advice and valuable information as I was settling the estate for my mom. Esther was patient and always kept me informed! Thank you Esther!"

"This is a great office with amazing customer service. Responses are always timely, explanations are always communicated clearly, and everyone is always patient. They make you feel truly valued and cared for."

"I work with Bev. She's excellent and always timely! Highly recommend!"

"The Debra O'Farrell team was incredibly helpful! The people in the office went above and beyond to help me with insurance matters following a recent death in the family. Highly Recommend!"

"Esther was very professional and super helpful! She helped me understand all the documents and terms meaning, which I had no idea before I visited. Huge shoutout 5 star"

"Excellent service. Thank you for taking care of our insurance needs. We really appreciate it."

"I rarely write reviews, but when a business provides such superior service it should be known. Debra O'Farrell and her team are not only professional but they go beyond the extra mile to make sure everything is done right whether it is writing insurance, answering questions, or processing a claim. It is a pleasure to recommend Debra O'Farrell State Farm Insurance."

"Excellent, excellent service. I had been thinking about obtaining life insurance for years, and kept procrastinating. I finally reached out to Debra, who impressed me with not only her knowledge, but her compassion, and patience. She took the time to review my situation and assess my needs to recommend the insurance that would fit me and my family's needs best. The process (phone call assessment and physical) was professional and very efficient. I would have done this years ago if I knew it was such a smooth process. Debra held my hand through everything, which I am so appreciative of. I highly recommend Debra O'Farrell for anyone's insurance needs and am more than satisfied!"

"I am so happy with the outstanding service from Bev Colton, who is knowledgeable, responsive and helpful. She helped me get the best rate on our homeowners insurance. She was able to get us an additional discount by moving our auto insurance to State Farm as well. I was very impressed by Bev’s strong communication, fast follow up and proactive recommendations. I highly recommend working with this office for exceptional service and the best insurance rates."

"Debra O'Farrell has been my stellar State Farm insurance agent for many years. She and her staff have always attended to my family's needs promptly, thoughtfully and effectively. Most recently, Debra worked tirelessly over many weeks, leveraging her strong professional relationships with her State Farm colleagues, to save us $1000 in premiums, implementing the full range of premium discounts to which my husband and I are entitled."

"I have had nothing but positive interactions with Ester Limon! She is clear, very helpful, reassuring, and follows through on her commitments. Thank you so much for all that you do and who you are, Ester!"

"Debra O'Farrell and her team are simply amazing. We have a few policies with her and she and her staff have done a fantastic job at managing our account while incorporating changes whenever we requested them. They are always patient and have been an anchor during stressful times. They have been there when my husband and I got our first apartment, when we married, bought a new car and when we moved. All which required updating/adding policies! Please don't hesitate to work with Debra O'Farrell. You are in trusted hands!"

"We cannot thank Debra and Bev enough for all of the incredible hard work that they do to keep us running smoothly for all of our insurance needs at Ryan Scott 2 Go Catering. They are kind, diligent, responsive, knowledgeable, thorough, and very personable. They are true experts in their field and their customer service is top notch. Their services mean so much to our small business!"

"I want to sing high praises about this company. I’ve worked with multiple staff members including the owner Debra who is absolutely amazing. Today I spoke with Bev about an issue with my car. Bev was super helpful in helping me navigate next steps to address the issue; Bev was also kind and reassured me everything was gonna be okay (which is what you need in stressful situations!). 10/10 service each time I call, super happy to be insured with this agency!"

"Debra is amazing! She is very knowledgeable about life insurance policies and helped me get the right one to fit my needs. She explained everything very well and made the whole process easy. I felt extremely comfortable with her."

"I have worked with Bev Colton through the office of Debra O'Farrell for the last few years. Bev is knowledgeable, proactive, gives thoughtful advice, and always finds time to answer questions so that we can proceed confidently. Thank you, Bev!"

"Bev is incredible to work with! She is patient, thorough, and organized. I would highly recommend working with this branch for your insurance needs."

"Reached out to Debra to get a quote on Insurance. Within minutes, her colleague Bev, responded to my text and provided excellent service. Bev, explained immediately that she was busy, but promised to get back to me later in the day. As promised, she followed up, and provided exceptional service. She was professional, quick, knowledgeable, and even went the extra mile to contact a third party I was working with. Highly recommended. Thanks for your help Bev."

"We had the opportunity to be helped by Beverly and she was absolutely incredible. We couldn't be happier with the service and support. Thank you so much for going above and beyond for us."

"My 5 star review is for the Customer Service Representative, Beverly Colton. I have car and renters insurance with this agency. I had a recent situation where I was trying to sell a car and buy a new one- however I needed proof of coverage of insurance to finalize the car registration in order to sell the car. I only had a very short time to do this and Beverly was awesome! She listened to my story and took it into her own hands to make sure it all got done. She updated me through the whole day with texts and emails and got me the paperwork I needed to get the car I always wanted! So grateful for her! Thank you, Bev!"

"Impossible to get a hold of. When I moved, I wanted to keep my insurance but update some of the details. It was impossible to get a hold of anyone from the office in a timely manner. I’d call during business hours and get a machine and not get a call back for hours or possibly the next day. They were not reliable over email either. As someone with a job, the inability to schedule, get someone relatively quickly, or coordinate digitally makes this office too difficult to work with."

"Needed car Insurance, Got it, saved money now im Happy. Nice people and nice building downtown SF."